• Two-day face to face training
• Duration: 13 hours, delivered over 2 days
• Accreditation: 12 CPD
• Covers the main core educational requirements at Level 5 from the Intercollegiate documents Roles and Competencies for Health Care Staff

• Two-day Training
• Duration: 13 hours, delivered over 2 days
• Accreditation: 12 CPD
• Meets the Level 4 educational requirements for Specialist Roles - Named Professionals.

Duration: 6.5 hours ; Accreditation: 6 CPD
Costs for in-house courses: Online; maximum 12 - £700 plus vat . Face to face maximum 16 - £900 plus vat

A comprehensive understanding of mindfulness.

Get the fundamental level of safeguarding training (L1) that professionals need to ensure the safety and well-being of vulnerable individuals, such as children, young people, and adults at risk of harm or abuse.

Perinatal mental health (PMH) problems are those which occur during pregnancy or in the first year following the birth of a child. Perinatal mental illness affects up to 20% of new and expectant mums and covers a wide range of conditions.

If left untreated, mental health issues can have significant and long-lasting effects on the woman, the child, and the wider family. NHS

This course covers recognising, assessing and treating mental health problems in women who are planning pregnancy, are pregnant or have had a baby in the past year. It covers the common perinatal mental health conditions as well as treatment and management options   

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best.

Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace.

This 6-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress and understand the impact of substance abuse. They will learn about the first aid action plan for mental health, be able to put it in place and know how to implement a positive mental health culture in the workplace.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

This Course is run through NUCO and is an FAA Level 2 Award 

This Oxygen Administration training course is an introduction to oxygen therapy and give awareness of the risks involved using oxygen therapy.

This training enables users to administer oxygen safely and effectively, for service users, including children, with breathing difficulties. Delegates will learn how and when to administer oxygen to a service user and the safety concerns with carrying, storing and administering it.

Customer service and colleague interaction in a healthcare setting has a unique set of challenges specific to providing a first-rate healthcare service and ensuring customer/colleague satisfaction and wellbeing .
Amongst these challenges are such issues as, high volume of calls and emails, and management of people who may be stressed, distressed or in crisis

Furthermore, those staff who work on telephone answering services or through email have the additional challenge of not being able to communicate face to face.
This Excellence in Communication and Customer Service programme enables participants to have an understanding of what makes for a good customer-service/colleague experience, how to deliver excellent service over the telephone and by email, how to support callers who might be stressed or distressed and manage sensitive situations, as well as how to take care of themselves while caring for others