• Two-day face to face training
• Duration: 13 hours, delivered over 2 days
• Accreditation: 12 CPD
• Covers the main core educational requirements at Level 5 from the Intercollegiate documents Roles and Competencies for Health Care Staff

• Two-day Training
• Duration: 13 hours, delivered over 2 days
• Accreditation: 12 CPD
• Meets the Level 4 educational requirements for Specialist Roles - Named Professionals.

Duration: 6.5 hours ; Accreditation: 6 CPD
Costs for in-house courses: Online; maximum 12 - £700 plus vat . Face to face maximum 16 - £900 plus vat

Duration : 13 Hours over 2 days Accreditation : 12 CPD

Venue: online or face to face 

This course is for anyone who might be involved in conducting investigations in healthcare. The focus of the course is the implementation of the new Patient Incident Response Framework (PSIRF) and has a very practical approach to learn the skills required to undertake a System Based Investigation

The course follows and endorses current NHS Patient Safety Incident Investigation (PSII) guidance and teaches recognised good practice approach(es) to systems based PSIIs and is based around case scenarios and on developing the practical skills required to undertake investigations whilst considering Human Factors and supporting families and staff as well as service users.

Course Overview:

This course introduces healthcare professionals to the After Action Review (AAR) process—a structured debriefing method that encourages reflective learning, identifies gaps, and drives actionable improvements. Participants will learn to facilitate AARs in diverse clinical and administrative settings to enhance patient safety and operational outcomes.

An After Action Review (AAR) is a structured discussion conducted after an event to analyse what occurred, why it happened, and how improvements can be made, based on the perspectives of those involved. AARs serve as both an investigative and learning tool within the Patient Safety Incident Response Framework (PSIRF). There will be an increased emphasis on informing and involving patients in AARs, aligning with national guidance. NHS England highlights the importance of engaging patients, families, and staff appropriately following a patient safety incident and ensuring their involvement in any subsequent investigation.

This course is aimed at those who wish to facilitate and gain better understanding of AAR reviews and those who are part of an AAR team.

“An after action review method of evaluation usually takes the form of a facilitated discussion following an event or activity. It enables understanding of the expectations and perspectives of all those involved, and it captures learning, which can then be shared more widely.” NHS England

“AAR is a structured facilitated discussion of an event, the outcome of which gives individuals involved in the event understanding of why the outcome differed from that expected and the learning to assist improvement. AAR generates insight from the various perspectives of the MDT and can be used to discuss both positive outcomes as well as incidents.” - Patient Safety Incident Response Framework supporting guidance NHS England 2022

This course is designed for educators, caregivers, and professionals working with children to help them navigate curiosity about sex and relationships in an age-appropriate and healthy way.

This 2 hour session fulfils the education competencies required by the Skills for Health COre Skils Training Framework

The Combined First Aid at Work and Paediatric First Aid Course is ideal for those who work in settings that require both first aiders and paediatric first aiders, such as schools, sports clubs or other childcare settings.

Combining the QA Level 3 Award in First Aid
at Work (RQF) and the QA Level 3 Award in Paediatric First Aid (RQF) into 3 extended days of classroom learning, this specially designed course enables candidates to gain the skills and knowledge needed to provide both adult and paediatric first aid, whilst minimising the number of training days required to achieve both qualifications.

Candidates will cover a range of topics needed to provide effective first aid for adults, children and infants including CPR and defibrillation, choking, stroke, head injuries, asthma and much more.

The course aims to raise awareness around mental health and wellbeing in order to:

• Know how to implement a positive mental health culture in the workplace,
• Develop an understanding of what types of mental health conditions there are, 
• Suicide prevention strategies     
• Recognise how to develop own emotional resilience for good mental health.

The session will include a set of presentation slides to emphasise key points but will also provide the opportunity for discussion