• Two-day Training
• Duration: 13 hours, delivered over 2 days
• Accreditation: 12 CPD
• Meets the Level 4 educational requirements for Specialist Roles - Named Professionals.

• Two-day face to face training
• Duration: 13 hours, delivered over 2 days
• Accreditation: 12 CPD
• Covers the main core educational requirements at Level 5 from the Intercollegiate documents Roles and Competencies for Health Care Staff

Duration: 6.5 hours ; Accreditation: 6 CPD
Costs for in-house courses: Online; maximum 12 - £700 plus vat . Face to face maximum 16 - £900 plus vat

A comprehensive understanding of mindfulness.

Get the fundamental level of safeguarding training (L1) that professionals need to ensure the safety and well-being of vulnerable individuals, such as children, young people, and adults at risk of harm or abuse.

It is of vital importance that all staff responsible for administration of medication receive appropriate training and can demonstrate that they are competent in this area of practice.

This course is designed to follow organisation policy.

This Oxygen Administration training course is an introduction to oxygen therapy and give awareness of the risks involved using oxygen therapy.

This training enables users to administer oxygen safely and effectively, for service users, including children, with breathing difficulties. Delegates will learn how and when to administer oxygen to a service user and the safety concerns with carrying, storing and administering it.

Customer service and colleague interaction in a healthcare setting has a unique set of challenges specific to providing a first-rate healthcare service and ensuring customer/colleague satisfaction and wellbeing .
Amongst these challenges are such issues as, high volume of calls and emails, and management of people who may be stressed, distressed or in crisis

Furthermore, those staff who work on telephone answering services or through email have the additional challenge of not being able to communicate face to face.
This Excellence in Communication and Customer Service programme enables participants to have an understanding of what makes for a good customer-service/colleague experience, how to deliver excellent service over the telephone and by email, how to support callers who might be stressed or distressed and manage sensitive situations, as well as how to take care of themselves while caring for others

ONLY F2F: Up to 12 Delegates

Topics Include
The roles and responsibilities of a
paediatric first aider
Assessing an emergency situation
Recovery Position
CPR and defibrillation
Choking
Head, neck and back injuries
Anaphylaxis and allergic reactions
Meningitis
Asthma
Seizures and Febrile Convulsions
Diabetic Emergencies
Poisoning
Burns and scalds
Electric Shock
External Bleeding and shock
Eye, ear and nose conditions
Bites and stings
Extremes of temperatures