Course Objectives: -
- To understand the difference between Appraisal and Supervision
- How to use feedback and the appraisal system to increase staff morale and develop their team.
- Gain confidence at managing difficult situations, poor performance and unacceptable behaviour.
- To understand the process of staff appraisal
- To understand the purpose and benefits of supervision
- To understand the principles of supervision
- To gain the skills are required to be a supervisor.
- To be able to give feedback in a constructive way.
- Identify methods for measuring the effectiveness of supervision.
Course Content
Appraisal
- How do you manage performance?
- The appraisal process
- Personal Development Review and local procedure
- The planning cycles.
- Preparation and adapting your approach.
- Influencing people and Improving performance
- Giving feedback and communication skills
- Completing Personal Development Records
Supervision
- Types of supervision?
- What is clinical supervision and managerial supervision?
- The three principles of supervision
- Systems of supervision
- Reflective cycle
- Roles and responsibilities of supervisor and supervisee
- The supervision contract.
- The Legal position & recording systems
- Clinical Governance
- Effective Evaluation.